Application & Project Support Analyst - Proactive Appointments : Job Details

IT Business Applications & Project Support Analyst

Our client is looking for an IT Business Applications & Project Support Analyst to start ASAP on an initial 3-6 month contract. You must be able to hit the ground running and ideally be available to start immediately. This is NOT a Desktop Support position – You must have strong Business Applications Support experience to be considered for the role.

Inside IR35

Hybrid working - 3 days in the office 

Key skills & experience

• Must have recent and extensive Business Applications Support experience
• Excellent trouble shooting skills
• You will be able to set up campaigns and policies
• Good Configuration skills
• Able to follow processes and documentation
• Manage workload and helpdesk tickets using internal helpdesk system
• Able to work with Application providers and ensure smooth running of systems and SLA’s are adhered to
• Deliver key areas of internal changes i.e. online documents, workflows & products
• Continuously review & improve application support processes and ensure that documentation is kept updated

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

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