Application Support Engineer - Eligo Recruitment : Job Details

Level 2 Application Support EngineerBelfast - hybrid PermanentGenerous salaryWe're seeking a talented Level 2 Application Support Engineer to join our growing team in Belfast and contribute to our global support efforts for our core products, used by leading financial institutions.Key Responsibilities:

• Provide first and second-level support for our products.
• Onboard new clients and ensure smooth operations.
• Work collaboratively within our local and global teams.
• Demonstrate strong problem-solving and analytical skills.
• Stay up-to-date with emerging technologies and industry trends.

Required Skills and Experience:

• 3+ years of experience in customer support for financial services.
• Strong understanding of support processes and ability to adapt to change.
• Proficiency in Unix/Linux environments.
• Knowledge of financial services concepts, including market data and order entry.
• Excellent communication and interpersonal skills.

Preferred Skills and Experience:

• Networking and deployment management experience.
• Proficiency in common scripting languages for automation.
• Familiarity with FX, FI, and Crypto markets.
• Understanding of messaging protocols, such as FIX and ITCH.

Benefits:

• Competitive compensation package
• Company pension scheme
• Private health and dental care
• Generous annual leave
• Opportunities for travel
• Flexible work arrangements (hybrid)

If you're passionate about technology and looking to join a dynamic team, we encourage you to apply.Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.