Application Support Engineer - Robert Half : Job Details

The Company

My client is a leading wealth management firm with a strong presence in the UK market. offer a comprehensive range of investment services and support to a network of independent financial advisors. With thousands of client accounts client accounts and over £15 billion in assets under management, they are committed to helping their clients achieve their financial goals. Growth see's them recruiting for a Global Platform Engineer to join their City of London based IT team. This role will work in the office 3 days a week.

The Role

This role reports to the Application Support Manager and works in a team of 7. The Applications Support Engineer will be responsible for providing BAU support to a range of front and back office applications, working on a variety of planned and ad hoc projects, assisting with change and release management and working with development teams to resolve on going issues. There will be a technical test during the interview process.

• Provide BAU support to a range of front and back-office applications.
• Work on planned and ad-hoc projects, assisting with change and release management.
• Collaborate with development teams to resolve ongoing issues.
• Support application upgrades and patching within a large professional environment.
• Handle data imports/exports both internally and externally.
• Monitor and debug application errors and faults, escalating issues as needed.
• Troubleshoot and resolve issues related to PHP, T-SQL, PowerShell, MySQL, HTML5, JavaScript, and CSS.
• Support and maintain MySQL and T-SQL databases.
• Provide 3rd line technical support for in-house and 3rd party applications.
• Improve and support application integrations and business workflows.

Your Profile

To apply for this role you will have at least 5 years of experience in a similar role. You will be a team player, savvy and quick at picking up new software's and applications. You will also be comfortable in a busy environment.

Important to note: Work hours are 9-5 with an on call rotation once every 5-6 weeks for a week. 5am-1:30pm or 7am - 3:30pm. Evening jobs vary between 6-10pml All on call shifts are from home

Salary & Benefits

• £55,000-65,000 + discretionary bonus & extensive benefits
• 3 days in the office

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.