Apprentice Administrator - AFI group of companies : Job Details

Are you looking to develop your skills as an Apprentice Administrator?

This is an exciting opportunity for an Apprentice Administrator to join one of the fastest-growing Powered Access companies in the UK and start on the path to a successful and rewarding career. The position will be with our Central Service team in Gateshead.

We will provide the successful applicant for this role with a structured programme of training, leading to a Level 3 Business Administrator apprenticeship standard, along with many other practical skills.

For this Apprentice Administrator role, the salary is based on the National Apprenticeship rate for the first 12 months, after which the rate is dependent on age.

The role and ideal candidate:

• Work towards a Level 3 Business Administrator apprenticeship standard.
• Valuable practical experience working on a busy hire desk, planning delivery and collection routes.
• You will gain experience in performing general office duties, such as customer service, answering the phone, raising hire contracts, corresponding via email, purchasing, etc.
• You will also be given job-specific training to become a key role in the Central Service team covering breakdowns, service maintenance agreements, parts and damages.

This Apprentice Administrator role would suit candidates with experience or an interest in developing their skills in the following areas: administration, communication, client support, telephony, inbound, outbound, order processing, IT literacy, and presentation, or as an administrator or admin assistant.

We offer an excellent benefits package:

• 25 days holiday, plus statutory holidays
• Inclusion in a profit share scheme
• An auto-enrolment pension scheme with employer contributions (from age 22, but voluntary enrolment can be made before this age. Opt-out available)
• Death-in-Service benefit of 2 x salary
• Healthcare cash plan
• MyAFI - a comprehensive employee benefits, rewards, and discount programme. Benefits include Cycle2Work Scheme, Aviva private medical insurance, and holiday trading, to name a few.
• Guaranteed Christmas bonus

• You must be a team player and take instruction well.
• You must have a good telephone manner and computer skills.
• You must be professional and comply with all aspects of Data Protection and GDPR at all times due to the fact that you will be handling financial and learner personal information as part of this Apprentice Administrator role.

Apply today to start your new career!

AFI-Rentals is one of the UK's leading powered access rental companies, and we provide everything a person needs to work at height safely. From a modern specialist rental fleet to high-quality training, we are a one-stop shop for the working-at-height industry.

Our core values are teamwork, customer service, and profitability, and we believe employee professional development is at the heart of our success. Because of this, we are an accredited Investors in People company - and have been for many years.

We also have a strong emphasis on Health and Safety and are proud to hold various accreditations, such as:

• ISO9001
• ISO14001
• ISO45001
• 5-Star Achilles BuildingConfidence
• Gold RoSPA award
• + more

Please note that we operate a 2-stage interview process and online testing to screen candidates.