ASB Officer - Service Care Solutions - Housing : Job Details

Anti-Social Behaviour and Nuisance InvestigatorNewham, LondonTemporaryFull TimeSummary:A fantastic opportunity has arisen for an Anti-Social Behaviour and Nuisance Investigator to join a Community Safety & Corporate Resilience team based in Newham. The successful candidate will play a key role in tackling anti-social behaviour (ASB) and nuisance within the borough, ensuring a safe and supportive environment for all residents.

THE ROLEThe Anti-Social Behaviour and Nuisance Investigator will lead investigations into ASB and nuisance cases, liaising with various internal and external partners. Key responsibilities include:

• Resolving cases of anti-social behaviour (ASB) and nuisance in collaboration with Housing services, the Community Safety Enforcement Team, and external partners.
• Managing and leading casework to address crime, ASB, and nuisance using enforcement powers and interventions.
• Working closely with enforcement officers and the police to take a coordinated problem-solving approach, gathering evidence and preparing legal files for court.
• Coordinating enforcement actions against persistent ASB perpetrators on behalf of the Council and residents.
• Providing specialist advice to the Housing service and external housing providers on managing ASB cases.
• Working with housing providers, private landlords, and resident services to ensure victims are supported and their experiences of ASB are reduced.
• Attending court hearings, providing evidence, and supporting victims and witnesses through legal processes.

THE CANDIDATEThe ideal candidate will have significant experience in tackling anti-social behaviour and nuisance, with a strong background in case management, enforcement, and collaboration with multiple agencies. Applicants should demonstrate:

• Proven experience in ASB, crime prevention, or noise nuisance casework, including preparing legal documentation for court.
• A good understanding of anti-social behaviour legislation and enforcement tools.
• Experience in working with multiple agencies, including housing providers and the police.
• Ability to maintain accurate case files and records using case management systems.
• Strong communication and customer service skills, with the ability to work in a diverse urban environment.

THE CONTRACTTemporary - 3 months ongoingThe pay rate for the role is £27.00 per hour LTD company rate. The PAYE equivalent is £23.02 per hour, inclusive of holiday.

HOW TO APPLYTo apply for this role, please email a copy of your CV to or call on to discuss the role in more detail!