Audio Typist - tPS Recruitment : Job Details

• Audio typing
• Client Records Management
• Financial Services

We are seeking an experienced Audio Typist/Administrator to join an expanding team in Newcastle in Financial Services. This role is ideal for someone who excels in producing high-quality documentation with speed and accuracy, has strong administrative skills, and can manage multiple tasks efficiently. You will play a key role in maintaining the quality of our service by liaising with third parties and providing first-class support to internal and external stakeholders.Key Responsibilities:

• Audio Typing: Produce documents quickly and accurately.
• Client Records Management: Maintain accurate and compliant records on the company software.
• Communication: Handle phone calls, enquiries, and requests professionally.
• Administration Support: Deliver back-office and reception support when needed.
• Client Correspondence: Manage written and verbal communications with clients.

Additional Duties:

• Reception cover as needed.
• Back-office support.
• Ensure all client administration follows the firm’s procedures.

Skills and Requirements:

• Proven experience in audio typing and scribing (typing speed will be tested).
• Confident with IT and Microsoft Office packages, including Teams, Outlook, Word, Excel, and PowerPoint.
• Excellent planning, organizational, and multi-tasking abilities.
• Strong communication skills with the ability to produce concise and accurate business correspondence.
• Motivated, professional, and able to engage confidently with third parties.
• Analytical and problem-solving skills.
• Flexibility and adaptability in a dynamic work environment.
• A proactive team player with a positive attitude.

Working Hours:

• Monday – Friday, 9am to 5pm with a one-hour break (35 hours per week).

Salary & Benefits:

• Competitive salary dependent on experience and qualifications (available upon request).
• 25 days holiday (increasing with length of service) plus Bank Holidays.
• Additional benefits include Birthday Leave, Holiday Purchase Scheme, Life Assurance, Pension, Corporate Eyecare, and shopping discounts.