Bank Receptionist - Elysium Healthcare : Job Details

First impressions matter. As a Bank Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Gardens & Jacobs Neurological Centre in Sawbridgeworth will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users.

Become a valued member of our staff bank at Gardens & Jacobs Neurological Centre in the role of Bank Receptionist and enjoy the flexibility to choose shifts that align with your schedule.

What you will be doing

In this role at Gardens & Jacobs Neurological Centre, a service for people with complex long-term neurological conditions, and brain or spinal injuries who require ongoing support and assistance to maximise functional ability, each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post.

Ensuring the safety and security of service users, staff and visitors is a top priority. You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.

There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

As a Receptionist you will be:

• Welcoming all visitors in a friendly manner and ensuring the sign the visitor book.
• Maintaining the upkeep of the reception area & meeting rooms are presentable.
• Managing the office diary for meetings, events, training days and therapy sessions.
• Ensuring confidentially and security to the service.
• Receiving and dealing with telephone calls, emails and post.
• Ad hoc administration tasks.
• Ensuring all appropriate leaflets and brochures are on display.
• Manage deliveries.

To be successful in this role, you will have:

• Previous experience
• Computer skills
• Communication and interpersonal skills
• Must be professional, confident and diplomatic
• GCSE English Language Grade C or above
• Be efficient and enthusiastic
• Awareness of understanding confidentiality and security
• Ability work alongside a team and independently
• Must be welcoming and self-motivated

Where you will be working:

Gardens Neurological Centre and Jacobs Neurological Centre have a combined total of 132 beds on the same site in Sawbridgeworth (CM21 0HH), which is on the Hertfordshire and Essex border within easy travelling distance of London and Cambridge.

The two Centres deliver specialist 24-hour nursing and therapy services for people with complex long-term neurological conditions, and brain or spinal injuries who require ongoing support and assistance to maximise functional ability.

Recovery is assisted wherever possible, with emphasis placed on maximising each individual's abilities, comfort and quality of life.

Each service has communal lounges, dining rooms, and all bedrooms have en-suite facilities with over 95% on single occupancy. All rooms are adapted to each resident's requirements according to their assessments and needs.

What you will get:

• Hourly rate of £12.05 (including 12.07% holiday allowance uplift)
•  Two-week paid induction
• Free meals and parking
• Mandatory training to ensure you are fully able to do your job at the best of your ability.
• Wellbeing support and activities to help you maintain a great work-life balance.
• Pension contribution to secure your future (Optional)

There is also the option to progress into a permanent role to unlock additional benefits, including career development pathways to grow your career.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. 

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. 

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.