Benefits Officer - Venn Group : Job Details

Job Title: Benefits Officer

Job reference: J84900

Job description: Venn Group have been approached by a Local Authority in the East Midlands to recruit a Benefits Officer with strong experience with Temporary Accommodation. The vacancy will be running for 3 months with a possible extension.

Duties:

• Responsible for the assessment of all Housing Benefit and Council Tax Reduction claims
• Responsible for all tenure types including local authority, private LHA, housing association, hostels and boarders
• Assessed complex claims including students, self employed, private landlords, private tenants and persons from abroad
• Handled all submissions and reconsiderations
• Processed new claims, change of circumstances and change of address
• Dealt with ATLAS cases
• Handled any overpayments / excess payments
• Liaised with internal and external parties
• Handled Customers over the telephone, via email and face to face
• System used: NEC

The successful candidate will require experience with Supported Housing.

Hourly Rate: Negotiable

To discuss this role in more detail please contact Thomas Nicholas () or Jake Simms () on the North Local Government Team.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.