Bereavement Business Assistant - Aspire Personnel Ltd : Job Details

Have you worked within an Administrative role within sensitive environment?

Do you have exceptional experience of working with Bereavement, end of life care, or a care home handling sensitive situations?

This very Bespoke role for a Bereavement Business Assistant is working in a highly regulated customer care role.

Reporting into the Operations Manager

Daily tasks could include -

• Handling everything from booking in a funeral to collection of ashes.
• You will give nothing less than excellence in customer care and empathy though out, and to all involved in the process
• Handling all of the regulated administration
• Accurately handling and inputting all sensitive and compliant data
• Handling all financial aspects such s daily weekly and monthly incomes, including weekly banking
• Raising purchase orders and delivery invoices
• Organise ceremony bookings
• Respond to external funeral directors, and bereaved peoples questions regarding the process
• Accurate record keeping
• Processing of administration associated with collection of ashes
• Working as part of a team

Essential Skills -

• Demonstrable experience of working in a caring profession
• Understanding Data Protection
• Excellent record keeping skills
• Demonstrable ability to deal with customers sympathetically

It would be an advantage to have -

• Experience of working with basic finance