Binders Technician - MW Appointments : Job Details

Salary: upto £40,000

Location: Hybrid London/ Home working

Working for a Lloyd's Broker, the ultimate objective of this role is to drive the delivery of an efficient and enhanced end to end operations service to our Clients and our Brokers/ Account Executives.

MAIN DUTIES:

• Ensure effective delivery of all Broker Support activities in accordance with the target model
• Oversee the service delivery provided by 3rd party providers, ensuring positive collaboration and support.
• Maintain awareness of the end-to-end processes relative to IBA, Premium Processing, Claims and all middle office tasks
• Assisting in the preparation of key placement documentation
• Initiating and overseeing the premium processing function, supporting the processing technicians with the resolution of queries as appropriate
• Training and support of 3rd Party Service Providers
• Maintaining an accurate and compliant record of the placement via GXB
• Utilising relevant market and internal systems to aid in the placement process
• Support the internal File Audit process working with the File Review and Internal Audit team as appropriate
• Work with Clients and Brokers to address Cash & Credit Control issues, identify route cause of any recurring issues and propose changes to the process to bring improvements
• Establish and maintain relationships with key colleagues, and stakeholders

KEY SKILLS AND REQUIREMENTS:

• Previous similar role experience
• Specific technical knowledge of North American Binder business
• Desire to learn new tasks and new lines of business
• Ability to communicate with Clients and colleagues in a professional and respectful manner
• Proactive and assertive role within the team and across the business
• Ability to work under pressure and to meet deadlines
• Ability to standardize the processes within the team where applicable and to implement efficiencies
• Ability to embrace Change and embed new processes as required by the Leadership
• Computer literate, including good knowledge of Microsoft Word, Excel, and PowerPoint packages
• Experience in the use of London Market processes and systems

REF: 9053

MW Appointments is acting as an Employment Agency in relation to this vacancy.