Booking Coordinator/Administrator - Aquatrac UK Limited : Job Details

We are a leading manufacturer of automatic Swimming Pool safety covers with an excellent reputation exceeding 30 years.

We are currently looking for a Booking Co-Ordinator/Administrator to join our team. The role will be based in Wickford, Essex with working hours of 8am - 5pm Monday to Friday. The successful candidate will be highly organised with a great attitude to learning and a reliable nature. Training will be given on all required tasks, but any experience is welcome. We are also looking for a someone who will be flexible to support and cover other areas of the business as required. We are very happy to consider varied lengths of admin experience.

Job Responsibilities:

· Answering of the phone and handling enquires

· Answering emails and handling correspondence

· Record keeping and system maintenance

· Booking of services and installation (UK based with some EU locations)

· Liaison with trade and retail clients

· Organising Accommodation for engineering team

· Invoicing using QuickBooks for service and install visits.

· Sending out service reminders and other marketing materials

· Assisting in delivery receiving and miscellaneous stock processes

· Assisting in the transfer of paper records to our new digital software

· Packaging up and posting parts when needed.

· Various administrative tasks

The ideal candidate will be/have an

· Excellent Phone etiquette and communication skills

· Proficient in using office including word, Excel and Outlook

· Strong Organizational Skills with a keen attention to detail

· Previous experience in an administrative or office setting

· Previous experience with QuickBooks desired

· Previous experience with a CRM Software desired

· Ability to perform data entry accurately and efficiently

· Ability to multitask and prioritize effectively

· Strong problem-solving skill and ability to work under pressure