Branch Manager - Northgate Vehicle Hire : Job Details

Branch Manager - Crawley

Salary: Up to £53,000 OTE including Basic salary £45,000 + Company Car/Allowance, Excellent Bonus and Benefits Scheme

Are you a standout leader with experience in retail or the automotive industry? Do you thrive in environments that push you to deliver evolving customer solutions and outstanding team performance?

If the answer is YES, we have a fantastic opportunity for you!

We are seeking a Branch Manager for our bustling Crawley location, part of the UK’s leading rental provider and accident management business. You'll be responsible for bringing the Northgate experience to life for both colleagues and customers.

Your Role as Branch Manager:

• Leadership & Development: Build, mentor, and lead a team focused on maximizing revenue opportunities while delivering exceptional customer experiences.
• Operational Excellence: Oversee branch performance, including rental activity and workshop efficiency, while maintaining top-tier customer relationships.
• Innovation & Strategy: Drive innovation and improvement efforts to minimize vehicle downtime and optimize operational processes.
• Customer Service: Deliver on our promise of outstanding service by ensuring your team meets high technical and quality standards.

About You:

• Experienced Manager: Proven track record in managing teams within fast-paced, customer-focused environments.
• Entrepreneurial Mindset: A commercially minded leader who can identify opportunities, improve efficiencies, and achieve exceptional results.
• Hands-On Approach: An involved leader who understands every aspect of the business and sets high standards.
• Natural Coach: Passionate about developing your team, helping them grow their skills and confidence.
• Customer-Driven: You understand what matters to your customers and work tirelessly to meet their needs.

What We Offer:

• Competitive Package: Attractive starting salary with a 20% OTE bonus, plus a company car scheme or car allowance.
• Career Growth: A clear pathway for career development, with in-house and industry-recognized training opportunities.
• Innovative Work Environment: Work with world-renowned brands like Ford, Mercedes, Vauxhall, and Peugeot, in a forward-thinking and customer-focused environment.
• Financial Wellbeing: Access to Wagestream, a financial wellbeing app that gives you control over your pay, savings, and offers discounts.

We’re going places …

• We’re part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,– few other businesses can offer you the volume, variety and long-term security as us;
• You’re rewarded for your part in our success – lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes;
• We invest in you – We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too;
• We’re growing – it’s an exciting time for the industry and we’re committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;

Be Part of Our Future

If you're ready to lead an amazing team in Crawley as a Branch Manager, we encourage you to apply today and join us in shaping the future of vehicle rental.