Business Analyst - Deutsche Bank : Job Details

Job description - the role

On behalf of Deutsche Bank, we are looking for an IT Business Analyst (ServiceNow - IRM) for a 6 Months (likely to extend) contract based in London (Hybrid, 2 days per week in the office)

Deutsche Bank is a global banking business with strong roots in Germany and operations in over 70 countries. Their large but focused footprint gives an established position in Europe plus a significant presence in the Americas and Asia Pacific. There are four business divisions: the Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks.

'Together we're sharing new perspectives and transforming what it means to be a bank.'

Purpose of the role:

As IT Business Analyst (ServiceNow - IRM) you will support a strategic project focused on ServiceNow Risk Migration. This role involves working within the Non-Financial Risk space to oversee migration from the BCS Control Centre to ServiceNow. You will act as a critical intermediary between vendors, facilitate communication, and provide expertise in data migration and application transitions.

Key responsibilities

• Lead migration tasks, collaborating with vendors.
• Act as a liaison to ensure smooth communication between vendors and resolve issues.
• Analyze front-to-back business and functional requirements and write comprehensive documentation, including business requirement documents, functional specifications, and test packs.
• Coordinate and manage end-to-end UAT (user acceptance testing) processes.
• Develop and execute solutions to mitigate operational and non-financial risks while recommending automated solutions.
• Engage with stakeholders and senior management through reports, presentations, and regular updates.
• Provide support for application implementation and address post-go-live challenges.

Skills and Qualifications

• Extended experience as IT Business Analyst in Investment Banking or Financial Services.
• Expertise in ServiceNow (Integrated Risk Management (IRM) module) or BCS Control Centre.
• Strong business analysis skills, including SQL and data query proficiency.
• Experience with Non-Financial Risk Management (IRM and Operational Risk frameworks).
• Familiarity with Agile and Waterfall methodologies; tools such as Jira and Jama are a plus.

Deutsche Bank's Values

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs, and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

This client will only accept workers operating via a PAYE engagement model.

AMS's payroll service is in partnership with Giant, we have worked with them for many years and have good processes in place to ensure you get the best service. If you are successful in your application for this role, your contract will be via Giant. For more information on Giant, please follow this link: https://ams-giant-paye-introduction.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.