Business and Registration Administrator - Reed : Job Details

An independent regulator has a rare opening for a Business and Registration Administrator to join their established team. You will either be a finance graduate who is seeking their second career opportunity, or a school leaver with circa 12-24 months experience in finance admin.

You will enjoy working on a flexible, hybrid basis, as well as 38 days annual leave (including BH days), and a generous pension from day one, as well numerous other benefits and ongoing training and development. 

Responsibilities:

• Process renewals from the levy and registration. Dealing with new applications to register within set timeframes. Dealing with them in a professional manner, liaising with all stakeholders.
• To deal with enquiry emails as well as bounce backs to ensure correct contact details are updated accordingly.
• Dealing with queries regarding invoices e.g. assessing financial accounts to set registration fee levels and invoicing accordingly. 
• Manage the team email inboxes ensuring that all emails queries are responded to and/or escalated in a professional and timely way.
• Dealing with telephone queries and responding to call backs.
• To support the annual levy collection by issuing invoices, dealing with queries, and assessing fee levels.
• To review charity annual accounts and determine appropriate fee levels.
• To contribute to the ongoing improvement of the registration process.
• Carry out from time to time and as directed, any other reasonable duties as required to support the Team.

To assist the Finance Officer with basic finance tasks such as;

• Setting up suppliers
• Processing payments
• Credit control
• Completed reconciliations

Required Skills & Experience

Essential

• IT literate with the ability to confidently use Microsoft Office, in particular Excel, Word and Outlook.
• Good communication skills and telephone manner.
• A methodical approach to repetitive tasks with a high attention to detail.
• The ability to prioritise workload and work to strict deadlines
• Highly organised, with the ability to prioritise, multi-task and ensure attention to detail.
• Experience liaising with internal and external stakeholders

Desirable

• Experience of using CRM systems, familiarity with Salesforce would be an advantage.
• Experience of Xero would be an advantage but not essential
• Knowledge/experience of assisting with registration schemes.
• Good written and verbal communication skills.
• Basic knowledge of reviewing accounts.

Please apply without delay to be considered for this exciting opportunity.