Business Application Specialist - West Sussex County Council : Job Details

Are you passionate about leveraging technology to drive business success?

Do you possess technical expertise in the configuration and administration of Computer Aided Facility Management (CAFM) software or similar applications?

Join our team as a Business Application Specialist and play a key role in optimising out software applications to meet the evolving needs of our Property and Assets directorate.

Salary: £33,945 to £36,648 per annum

Contract Type: Permanent

Working Pattern: Full-time (37 hours per week)

Location: County Hall, West Street, Chichester, PO19 1RQ (flexible and hybrid working)

Interview Date: 07 November 2024

The role will offer hybrid working arrangements where there will be opportunities to work from home. You will be predominantly based at County Hall Chichester with the occasional requirement to travel across the county. Final arrangements will be confirmed with successful candidate.

You will need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. Pool cars and pool bikes available.

The Opportunity

As a vital member of our team, you will analyse business requirements, configure, and customise applications and provide technical support to ensure seamless operations.

On a day-to-day basis, you can look forward to:

• Deliver a dedicated professional IT service while proudly taking on responsibility for one or more stages of the application development and support lifecycle.
• Taking action to understand the needs of customers and colleagues and ensuring these are met when taking actions or making decisions.
• Being responsible for translating technical specifications and business requirements into precise work specifications or thoughtful recommendations with a diligent, professional, and meticulous approach.
• Working individually or as part of a project team liaising with clients, colleagues, partners, and suppliers to ensure the effective delivery of system solutions.

If you have substantial experience working as a specialist in implementing or supporting application solutions, along with strong problem-solving skills, we would love to hear from you!

Take the next step in your career with us and be part of a dynamic environment where your skills and expertise will make a real impact.

About You

We are looking for a committed professional who has the initiative to organise their own workload and a proactive spirit to suggest innovative solutions and adeptly tackle unexpected challenges.

You will possess exceptional customer service skills that will empower you to educate and support users as they navigate and embrace new systems.

The successful candidate will thoughtfully assimilate information, taking into account the risks, issues, and implications of specific solutions, and to embrace the most suitable course of action.

If you have excellent communication skills, attention to detail, and thrive in a fast-paced environment, we want to hear from you!

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Working For Us

From flexible working (where possible) to access to our Employee Assistance Programme, we are committed to providing a healthy work life balance.

A laptop and mobile will be supplied if applicable to your role. You will benefit from 27 days annual leave, rising to 28 days after 5 years' service plus the opportunity to buy additional leave, an excellent local government pension scheme as well as a range of discounts giving our staff access to hundreds of offers.For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.

Further Information

The reference number for this role is EIE01329.

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, enhanced Disclosure and Barring Service (DBS) check, satisfactory references, and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.

RSi