Business Associate - Reed : Job Details

• Job Type: Full-time
• Location: Newcastle
• Salary: £25,000 - £35,000

Join our Chief Administration Office (CAO) as a Client Controls Specialist, where you will play a pivotal role in enhancing the delivery of Wealth and Investment services while mitigating operational risks. This position is crucial for supporting client-facing teams by managing business risks, operational events, and emerging risks to boost business productivity and efficiency.

• Identify, analyse, and mitigate operational risk issues across client-facing teams.
• Develop enhancements to processes and outcomes to improve efficiency and effectiveness.
• Proactively sample processes and assess the effectiveness of controls to pinpoint improvement opportunities.
• Design and implement control-based solutions to reduce Key Risk Indicators (KRIs), including CASS breaches and operational events.
• Prepare for meetings and focus groups, including the production of meeting materials and coordination of other initiatives.
• Monitor key KRIs, Management Information, and other relevant data as required.
• Organise and deliver targeted training for client-facing teams across multiple office locations, as needed.
• Ensure the timely delivery of expected outcomes.

• Must have a solid understanding of risk management principles.
• Excellent written and spoken English, including proficient report writing skills.
• Strong numerical skills and proficiency in MS Office 365.
• Experience within the financial services sector, ideally within a wealth/asset management environment, is highly desirable.

• Competitive salary package.
• Opportunities for professional growth and development.
• Dynamic and supportive work environment.