Business Development Manager CCaaS UCaaS Hybrid - Hendron Pearce Ltd : Job Details

Business Development Manager | Audio Visual | UV

Hybrid with lots of flexibility

Our client is a leading provider of Unified Communications, Audio Visual and UV Solutions and collaboration solutions, in their mission to empower partners across Europe. They prioritise diversity and inclusion, creating a workplace where every voice matters. As Business Development Manager, you'll play a vital role in shaping their inclusive culture.

The TeamWelcome to the powerhouse of our clients Uunified Communications UK Sales Team, where innovation meets expertise. Led by their seasoned UK Sales Director and Senior Head of UK Sales, their team is comprised of Segment Account Managers (SAMs), Renewals & Subscription Specialists, Internal Sales champions, and dynamic Business Development Managers (BDMs). Each role plays a strategic part in their business landscape, with SAMs focusing on tailored customer solutions and BDMs leading specialist units covering CCaaS, UCaaS, Telephony, and now Spaces (Rooms and AV).

The Role

As a Business Development Manager within the Spaces Specialist Business Unit (SBU), you will be at the forefront of driving innovation and growth in their dynamic sales environment. Working with the Business Unit Manager, you'll play a pivotal role in bridging the gap between their solution segments and the sales team, focusing specifically on Spaces.

Your expertise in the vendor and solution segment will be instrumental in shaping their strategic approach to customer engagement. Collaborating closely with your Vendor Manager, Marketing Executive, and Pre-Sales counterparts aligned with the Spaces SBU, you'll craft tailored plans to drive revenue and market penetration.

As the go-to expert within the Spaces Strategic Business Unit (SBU), you'll leverage your specialised knowledge to identify ideal customers and guide them towards realising their full potential. Working hand-in-hand with Senior Account Managers, you'll empower them with in-depth vendor insights and support them in expanding their customer base.

Your dedication to winning pivotal deals knows no bounds. Drawing upon your strong vendor relationships, you'll navigate opportunities strategically, ensuring their customers receive unparalleled support and solutions tailored to their unique needs.

What will you be doing?

• Customer Recruitment: Hunt for customers like a talent scout, seeking out the hidden gems and rising stars of the industry.
• Customer Development: Nurture customers like a green-fingered gardener, watching them grow from sprouts into mighty oaks of success.
• Project Support: Be the superhero sidekick of projects, swooping in with support and saving the day with a smile.
• Vendor Direct Touch Relationship: Forge vendor relationships with the finesse of a master diplomat, building bridges that withstand the test of time.
• Customer/Vendor Interaction: Dance the tango of partnership, where every step is a collaboration, and every move brings us closer to success.
• Major Bid Support: Gear up for the bid battlefield like a fearless warrior, armed with strategy, wit, and the occasional witty pun.

Skills and Competencies:

• Revenue and Margin Optimisation
• Customer Acquisition Strategy
• Customer Accreditation Management
• Active Account Growth Initiatives
• Comprehensive Services Integrations
• Revenue Diversification Tactics
• Strategic Customer Relationship Building

Key Relationships: Customers | Vendors |Internal and external Stakeholders

Essential Experience:

• Experience of Unified Communications
• Experience of Distribution
• Fast paced sales environment
• Face to face customer visits

Knowledge: Rooms and Audio Visual (AV) solutions | Rooms and AV Vendors

Why Join this amazing company

• Competitive salary with bonus and commission schemes.
• Fantastic benefits including private medical insurance, a celebration day off, discounted gym memberships, Perkbox, and more!
• Work with exciting vendors in a collaborative, fun, and inclusive team environment.
• Opportunities for professional development and career growth in one of the fastest-growing sectors.

Join this forward-thinking company and be part of a team that's shaping the future of communication, one opportunity at a time.