Business Process Improvement Officer - West Sussex County Council : Job Details

The Procurement & Contract Management Service have an exciting, new opportunity to join their team.

The service is a strategic enabling function that leads on Council-wide procurement policy and strategy, providing professional expertise and support to commercial staff undertaking procurement and contract management activity across the Council.

The Opportunity

Salary: £35,235 to £37,938 per annum

Working Pattern: Full time, 37 hours per week

Location: County Hall, Chichester and hybrid working

Interview date: w/c 17 February 2025

As the Business Process Improvement Officer, working as part of a team, your role will contribute to the development and implementation of innovation and new "best practice" ways of working, including identifying opportunities for efficiency, digitisation, and continuous improvement across all aspects of Procurement policy, strategy, and operational practice.

You will support the development and implementation of best practice policy and processes across procurement and contract management in line with UK legislation.

You will support assigned Procurement and Contract Management improvement and change initiatives (projects) to deliver high quality improvement outcomes within target timescales. This will involve working both independently and collaboratively to undertake a range of design, development, and analytical activity to discover relevant information about processes and services, provide input to new design models, assess options and draft proposals, track progress, identify and mitigate risks, issues, and dependencies in support of continuous improvement.

What are we looking for?

• You will be able to use your initiative to respond independently to unexpected problems.

• You will understand service redesign, transformation and change management, including analysis of the impacts of change and assessment of the financial and service benefits.

• You will be aware of and utilise lean techniques in the review, design, development, and quality assurance of all developed materials.

• You will be able to assimilate complex information and establish credibility with a diverse range of stakeholders across all levels.

• Providing analytical input and support to assigned change initiatives, you will be comfortable working both independently and collaboratively with colleagues to deliver outputs to a high standard and to planned timescales.

• You will be able to quickly establish favourable networks and build relationships with colleagues and stakeholders enabling you to influence and persuade others to embed change in a complex and challenging regulatory environment.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Working for us

As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide an great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:

• an excellent local government pension scheme
• generous holiday entitlement of 27 days (plus opportunity to buy additional leave)
• a range of flexible working options, depending on your job role
• maternity, paternity, dependency and adoption leave
• volunteering opportunities
• training and development opportunities, including coaching and mentoring
• a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)
• health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans

For a full list this can be found at our Rewards and Benefits page.

The reference number for this role is CRS00898.

For an informal conversation or for further information regarding the role, please contact Steve Brookfield at . For issues or queries regarding your application please contact .

To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.