Business Support Officer Customer Support /Programmes Fixed Term Maternity Cover - MBDA : Job Details

We have an exciting opportunity for a passionate individual to become a valued member of our dynamic team within the UK Support Function (UKSF).  The UKSF pride ourselves on high levels of team spirit and provide an inclusive environment, where our teams can develop and grow within a supportive working culture.

Job Title: Business Support Officer Customer Support Services/Programmes (12 Month Fixed Term Contract)

Salary: Circa £28,000 depending on experience + bonus and benefits

Location: Stevenage

Dynamic (hybrid) working: A blended of remote and office working, working 3 days a week onsite with a flexible approach.

What we can offer you:

• Company bonus: Up to £2,500 (based on company performance and will vary year to year)

• Pension: maximum total (employer and employee) contribution of up to 14%

• Overtime: opportunity for paid overtime

• Flexi Leave: Up to 15 additional days

• Flexible working: We welcome applicants who are looking for flexible working arrangements

• Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments

• Facilities: Fantastic site facilities including subsidised meals, free car parking and much more…

The opportunity:

As a Business Support Officer (BSO) you will provide administrative and operational support to Customer Support Services and Programmes as below:

The Role - specific requirements

• Will be based in our Stevenage office, however, flexibility to travel to other sites may occasionally be required

• Provide pro-active, accurate and comprehensive administrative support to the Senior Management teams within Customer Support and Programmes

• Monitor and action incoming requests via a shared inbox

Generic BSO administrative support (in brief):

• Complex diaries, extensive travel arrangements and expenses

• Organise meetings, events, training days, participate when required and take and manage actions

• Participation in UK Support Function initiatives and personal development initiatives

• Understanding and utilising MS Office and MBDA systems

• These tasks may be varied and ad-hoc in scop

What we're looking for from you:

• Someone who can exhibit a high level of resilience, communication, organisation skills and attention to detail, which is key to success in this role

• Someone who is forward thinking, who looks to improve efficiencies in working practices and processes

• Ability to prioritise, multi-task and manage your own workload effectively

• Someone who is an enthusiastic team player

• Willingness to learn and extend the role above and beyond the job description

• To develop to become the knowledge point of contact within the team.

Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given

MBDA is a leading defence organisation.  We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.

We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more…

We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.

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