Business Support Officer - Wyles hardy & Co. : Job Details

Location: Near Hemel Hempstead (Office-Based)Salary: Up to £28,000 per annumBenefits: 23 days holiday plus bank holidays, auto-enrolment pension, on-site parkingEmployment Type: Full-time

About Us

We are one of the UK’s leading independent firms of machinery and business asset valuers and auctioneers, with an enviable reputation for providing practical, timely, and straightforward advice across a wide range of commercial and industrial sectors. As a small, family-friendly business, we offer a supportive working environment with strong opportunities for growth in administration and digital marketing.

The Role

We are seeking a proactive and highly organised Business Support Officer to assist our directors and busy team. This dynamic role combines traditional administrative tasks with digital marketing responsibilities, making it ideal for someone who thrives in a fast-paced environment and enjoys a varied workload.

Key responsibilities include:

• To manage a demanding and reactive workload in a responsive way.
• Providing executive support to the directors, managing their diaries, travel arrangements, and correspondence.
• Acting as liaison between the directors, company, and clients, developing an in-depth understanding of the business’ operations.
• Handling general office administration, maintaining efficient filing systems, preparing documents and presentations and managing personnel records, holiday, and sickness schedules.
• Overseeing social media management, including content posting and engagement across LinkedIn, X, and YouTube.
• Creating and distributing email marketing campaigns via Mailchimp and managing contacts.
• Booking, drafting, and proofreading advertisements.
• Updating and maintaining the company website.
• Managing domain name registration and digital assets.
• Coordinating corporate client events, entertainment diaries, and ad hoc promotional activities.
• Maintaining company vehicle & insurance records and buyer contact databases.
• Uploading online auctions to the BidSpotter platform (training provided).
• Assisting with auction marketing materials and attending sales as needed.

About You

The ideal candidate will have:

• Proven experience in administrative support with excellent organisational skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and design package (Canva)
• Strong digital marketing skills, including social media management.
• Experience with email marketing platforms such as Mailchimp.
• Excellent written and verbal communication skills.
• The ability to multitask, prioritise workloads, and work independently.
• A proactive and flexible approach with a keen eye for detail.
• Previous experience in marketing or event coordination (desirable but not essential).

Why Join Us?

• Enjoy a diverse role that blends administration with digital marketing.
• Benefit from on-the-job training in auction platforms and industry-specific systems.

If you’re a highly organised and motivated individual looking for a varied role in a well-structured business, we’d love to hear from you!