Buying Agent - Webber Hughes Ltd : Job Details

Buying Agent

Leeds (Morley)

Salary: £23,000

• Do you have a strong, phone-based negotiation background?
• Are you looking to be part of a company that truly cares about its employees and clients?
• Are you target focused, but still want your weekends free?

If you have answered yes to the above then get in touch!

We are looking for Buying Agents who want to be part of this unique business and take their career to the next step. Having grown from strength-to-strength over the last few years, the business is on that next phase of its journey. Now with a primary focus on maintaining the high customer satisfaction standards they have, whilst increasing headcount, this is an opportune time to be part of that growth strategy.

The role

As a Buying Agent, you are at the heart of the business, you will use your sales expertise and customer service skills to buy our customer's items, working to individual and team targets. This role is perfect for someone experienced in working towards sales targets, whilst ensuring the utmost customer satisfaction.

You will:

• Manage customer calls regarding the items they have sent in for appraisal and sale
• Demonstrate strong sales acumen by overcoming customer objections and driving sales conversions
• Thrive in a fast-paced, scaling environment, using initiative to resolve challenges and achieve results
• Support a positive, results-oriented team environment
• Resolve customer inquiries efficiently and professionally
• Collaborate across departments to ensure a seamless customer journey

Our ideal candidate

At this stage in your career you will have already worked within a customer service/sales environment with a "people first" attitude. Experience working within a contact centre or call centre is ideal, but wouldn't be detrimental to your application. Naturally we are looking for empathy, negotiation and a great personality.

• Proven experience in a sales
• Demonstrated success in meeting and exceeding both team and individual KPI’s
• Proficiency with CRM systems and sales technology
• Strong objection handling and negotiation skills
• Excellent telephone manner and communication skills, with a focus on delivering exceptional customer service

What's in it for you?

• Holiday that increases with length of service
• Annual bonus - based on the company’s performance
• Cycle to work scheme
• Free parking
• Free lunch everyday!!
• Industry recognised training
• Genuine routes to progression
• A manager who is incredibly successful in their own right and is keen to support

If the above sounds like it’s of interest to you, click to apply!