Call Handler - Senior Salmon : Job Details

Senior Salmon are recruiting for experienced Call Handlers in the Mansfield Area!Job OverviewThe ideal candidate will be responsible for providing professional and efficient customer service via the phone or email. This role involves handling customer queries, resolving complaints and logging calls accurately .ResponsibilitiesAnswering calls promptly and professionally.Assisting with queries and complaints.Resolving issues by determining a cause and providing a solution.Ensuring calls are logged accurately and all information is correct and up to date.Transferring calls to the relevant departments.Follow up with customers to ensure they are satisfied and issues are resolved.Handle calls with positive, empathetic and professional demeanour.SkillsPrevious experience in Customer Service and Administration.Experience in insurance and/or construction industry in advantageous.Working hours9:00am - 5pm, Monday - Friday.Pay rate - £11.44ph, Temp - Perm.If you are looking for an opportunity to contribute to a dynamic team while developing your skills in a supportive environment, we encourage you to apply for the Call Handler position today!Skills:customer service, call handler, complaints handlerQualifications:customer service, call handler, complaints handlerKeywords:customer service, call handler, complaints handler