Carers Hospital Support Co-Ordinator X2 - Carers Centre Tower Hamlets : Job Details

We are recruiting 2 roles, 1 will be based at the Royal London Hospital and 1 will be based at the Homerton Hospital.

Organisation Overview:

Unpaid carers are the unsung heroes in our communities, supporting relatives, friends, and neighbours, often with limited or no support, to live the best lives they can.

Carers Centre Tower Hamlets (CCTH) is a small, committed organisation dedicated to supporting unpaid carers through a variety of specialist services, from social and therapeutic activities to emotional, mentoring, advocacy, and signposting support. We aim to enrich and empower unpaid carers’ lives, providing them with the support they so selflessly give to others. We are now recruiting to our team two new colleagues who will lead on our work to support Carers living in Tower Hamlets or Hackney.

Job title:Carers Hospital Support Co-Ordinator

Salary: £31,793

Reporting to:Director of Services

Responsible for:Coordinating,the identification and support, provision of the direct support for unpaid carers in the Royal London Hospital in Whitechapel,or the Homerton Hospital in Hackney

Work location(s):The Carers Centre, 21 Brayford Square, London, E1 0SG (the post will require frequent working away from the office to provide information/advice sessions in the Royal London or Homerton Hospitals)

Hours of work:5 days, 35 hours per week, including 1 evening per week and 1 weekend day per month work required. Contract is for 12 months, with possible extension subject to funding

This post is subject to an enhanced DBS check.

As the Carers Hospital Support Co-Ordinator, you will play a pivotal role in identifying and supporting carers who’s relative, friend or neighbour is in hospital or receiving treatment at either the Royal London Hospital or the Homerton Hospital. You will be responsible for coordinating vital services, offering guidance, and creating a supportive environment to help carers cope with the challenges they may face whilst their cared-for is in hospital.

Responsibilities:

• Identification and Support: Proactively identify carers of patients admitted to, either the Royal London Hospital in Whitechapel or the Homerton Hospital in Hackney, and provide them with tailored support, ensuring their well-being is prioritised.

• Information and Guidance: Offer information about available hospital resources, support services, and community networks to assist carers effectively.

• Communication Liaison:Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and discharge process.

• Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times.

• Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role.

• Advocacy: Advocate for carers' needs and rights within the hospital setting, ensuring their voices are heard and respected.