Title: Cashiering Manager
Reporting to: Associate Director
Responsibilities to include:
- Day to day management of all personnel within the Cashier team
- Approval and monitoring of e-days for all employee absence requests
- Approval of Ebis expenses
- Training of all new starters
- Signing off the daily check list for Cashiers
- Organising and sending out the weekly team rota and approval schedule
- Ensure all resources are managed effectively regarding cover within the team
- Daily processing of receipts through to bank reconciliations
- Investigation of all outstanding cash received and out of date cheques
- Investigation of differences on bank reconciliations
- Approval of bank reconciliations
- Confirm Alias acceptance for all payments received in different names
- Ensure team targets are met are high performance is maintained
- Ensure that all backlogs are communicated and managed with minimal disruption to service and perception
- Provide support and problem solving for the team
- Arrange monthly meetings with the team
- Carrying out the 1st approval for Natwest banking
- Completing the staff on-boarding and off-boarding process
- Ad hoc Cashiering duties
Essential:
- High level of professionalism with the ability to inspire employees, internal and external stakeholders to comprehend and follow the Business Ethos.
- Strong communication and interpersonal skills displaying a mature attitude in all verbal and written communications.
- Portrays confidence and enthusiasm, is organised, flexible and conspicuously reliable.
- Strong and influential leadership skills that follow a 'can-do’ approach with the ability to communicate to individuals at all levels.
- Highly self-motivated, self-starter with the ability to work under own initiative, takes ownership of responsibilities and drives positive change.
- Meticulous attention to detail, high level of accuracy and numeracy accompanying no less than 5 years of Cashiering/Sales Ledger experience.
- Team player and leader, with experience in managing projects and delivering to deadlines.
- Ability to work under pressure, efficiently and in a timely manner together with excellent decision making capabilities.
Desirable:
- Experience with Microsoft Excel and Word, including intermediate excel skills (v-lookups and Pivot Tables).
- Minimum of 2 years Supervisory Cashiering/Sales Ledger experience.
- Awareness of general accounting procedures, regulatory standards & compliance requirements.
- Formal qualification: AAT or equivalent an advantage.