Change & Release Analyst - Investigo : Job Details

Change & Release Analyst - Business IT Change Team

London

£50,000 plus package

ASAP start

Global Household name brand is seeking to grow their Business IT Change team and is seeking a career motivated Change professional to join the team, at an exciting period for the business.

Key accoutabilities -

• Managing Change Management and Release Management Processes in compliance with the organization's Change and Release Policies and Procedures
• Ensuring that all changes are compliant with the Change & Release documentation and other requirements to pass quality checks and audits prior to production deployment
• Chairing senior governance forums such as CAB to approve production changes, release schedules and major releases
• Coordinating CAB approvals across the ITSS application & infrastructure estate and Business Units
• Managing global emergency changes
• Maintaining and updating the Global Release Calendar across organization's Global IT, Applications & Infrastructure estate
• Resolving scheduling conflicts at all levels by working with stakeholders representing ITSS COEs, Business, Projects, and IT
• Building excellent working relationships with the Technology Services Teams (Back Office, Front Office, Infrastructure, Integrations, Data, Cloud & Hosting, Access Management), Business Units IT Teams and the wider business

Responsibilities:

• Ensuring compliance with standards and policies related to change & release management
• Delivering and managing the Global Release schedule
• Ensuring that all changes are subjected to the appropriate Change Management quality assessment
• Facilitating and managing Release Management meetings at a Global level across all applications in conjunction with the organization's Portfolio and Demand Management
• Facilitating PIR meetings where required and supporting any investigations if a change causes a significant issue in a production system
• Ensuring that all changes are compliant with process definitions and will pass audit and compliance assessments, including managing the evidence repository for all change and
• Communicating the forward change & release schedule to stakeholders

Skills and Experience required:

• 3+ years of IT Service/Application Change/Delivery experience in a large international organization dealing with global scale suppliers
• IT Change and release specialist with experience of successfully delivering in above-market international organizations
• Excellent analytical skills, including the ability to anticipate and highlight potential risks associated with change
• Excellent communication skills, with the ability to engage different audiences at all levels
• Knowledge of ITIL Service Management processes
• Experience working with multiple major service providers across an integrated environment
• Ability to engage and build relationships with business stakeholders
• Understanding of IT General Controls and their application across the IT landscape and processes supporting the organization's compliance requirements

Interested?

Apply without delay to be considered.