CIB Voice & eCom Record Keeping Program Office PMO - AMS Contingent : Job Details

We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.

Our investment banking client has been present in the UK for more than 150 years, they're a long-term partner to British business. Today, the Group is formed of 10 divisions and employs 9,300 staff based in 21 core locations right across the country. Their role is simply stated: help clients achieve their goals by combining local know-how and global reach. In so doing, they seek to make a positive, sustainable contribution to both the UK economy and society.

On behalf of this organization, AMS is looking for a CIB Voice & eCom Record Keeping Program Office PMO for a 6-month contract based in London (Hybrid working).

Purpose of the CIB Voice & eCom Record Keeping Program Office PMO:

The role sits within the CIB Voice & eCom Record Keeping (VERK) Program Office, responsible for the governance and implementation of Voice and electronic communication controls and procedures across multiple divisions. This position focuses on ensuring compliance with regulatory Record Keeping expectations and enhancing the operational effectiveness of the firm's communication monitoring processes.

As a CIB Voice & eCom Record Keeping Program Office PMO, you will be responsible for:

• Working with the VERK Specialist to support CIB Global Markets VERK Program Office governance.
• Developing and realizing the project portfolio within the Chief Conduct & Control Office (CCCO) of CIB-ITO (IT & Operations).
• Preparing Executive Level Management Documents for global governance.
• Managing control and process documentation to ensure compliance and clarity.
• Scheduling multiple governance structures to maintain oversight and coordination.
• Owning the Action Log and Change Request Log to track progress and changes.
• Conducting workshops to monitor and discuss ongoing projects related to Voice and eCom communications.

What we require from the candidate:

• Demonstrated experience in project/program management within Global Markets and ITO environments.
• Proven ability to conduct negotiations effectively across various stakeholders.
• Strong analytical skills with the capacity to understand and lead change initiatives.
• Excellent communication and interpersonal skills, with a focus on attention to detail and structured project management.

Next steps

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. This client will only accept workers operating via an Umbrella or PAYE engagement model.AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.