At Nexus Claims Management Services are looking for a Claims Adjuster for a 5/6 month Fixed Term Contract. Working with the Head of Claims and individual Business Unit claims and underwriting personnel to provide a best in class claims service to our underwriting partners, policyholders and brokers.
Responsibilities:
- To receive, manage and process Trade Credit claims in a timely and efficient manner from first notice to closure;
- To accurately assess liability and quantum of claims and to technically analyse policy coverage and wordings;
- To follow at all times applicable reserving philosophy and claims standards, including adherence to contractual delegated authorities & service level agreements;
- To deliver a professional service representative of the Nexus brand and culture to internal and external clients;
- To initiate, conduct and review audits of Third Party Administrators (TPAs) in the UK and internationally;
- To provide guidance, support and referral for junior and lesser experienced claims staff
- To establish, analyse and report on claims KPI’s to the Chief Legal and Risk Officer and Managing Directors of Business Units as required providing commentary and input into the overall Claims strategy;
- To support in the IT system / bordereau process to ensure and maintain data quality and accuracy;
- To follow up on recovery opportunities and to process dividend payments
Experience:
- Previous Trade Credit Claims experience would be beneficial
- Minimum 2+ years’ experience, ideally within Insurance
- End to end knowledge of the Insurance process and claims management