Claims Adjuster - Personal Injury - Michelle Denny Recruitment : Job Details

Michelle Denny Recruitment is on the lookout for an experienced Technical Claims Adjuster within Personal Injury to join a growing claims team within a brilliant company that’s going from strength to strength. Salary is £28,000 - £30,000pa with hybrid working (3 days office, 2 days WFH). This is your chance to work in a business that not only delivers exceptional service but also fosters a supportive and collaborative environment where people thrive. What you'll be doing:In this role, you’ll take the reins of a personal injury claims portfolio, running it with confidence and efficiency. You’ll investigate, validate, and negotiate claims, ensuring the best possible outcomes every time. Here’s a snapshot:

• Manage a caseload of personal injury claims, hitting team and personal targets along the way.
• Make sound decisions on liability, quantum, and indemnity.
• Handle claims through OIC, MOJ, and pre-action protocols like a pro.
• Spot and address fraudulent claims early on.
• Build rock-solid relationships with internal and external stakeholders.
• Help shape and improve systems, policies, and processes for the claims team.
• Stay aligned with all the legal and regulatory frameworks for motor claims.

 What we’re looking for:We need someone who really understands claims and isn’t afraid to roll up their sleeves. Here’s what you’ll ideally bring to the role:

• Solid experience in personal injury claims – ideally within an insurer or solicitor environment.
• Fantastic organisational skills – you can juggle priorities well!
• A thorough understanding of OIC, MOJ, and litigation procedures.
• A sharp commercial mindset – you make decisions that work for the business.
• Top-notch negotiation, communication, and customer service skills.
• A proactive attitude – you’re a team player who can also work brilliantly solo.
• A desire to grow professionally and help the team develop.

 Why Join?This is your chance to join a dynamic, fast-growing company where your skills will genuinely make an impact. This company is all about innovation & teamwork, encouraging their people to shine! If you’re looking for a career move that ticks these boxes and want to know more, get in touch with Michelle Denny or Julie Cloke or simply apply online.