Claims Administrator - Reed : Job Details

We are seeking a dedicated temporary Claims Administrator for our key client based in Barnsley (this may go permanent for the right candidate) - immediate start.

This role involves managing claims from initiation to resolution, ensuring they are handled efficiently to meeting both our client's and their industry's standards.

You will be working within a small but busy environment.

Hours of work are 37.5 per week - core hours 8.30 - 5.00 (with flexibility).

• Manage the end-to-end claims process efficiently.
• Working in CMS system
• Understand customer and client needs to ensure claims are managed effectively.
• Build and maintain relationships with key stakeholders, both internal and external.
• Work towards achieving set KPIs and adhere to client SLAs.
• Promote honest feedback and continuously seek improvements in the claims handling process.

• Experience working in a fast-paced customer service environment.
• Working knowledge of CRM system
• Possess a proactive ‘can do’ attitude.
• Strong eagerness to learn and develop professionally.
• Experience in claims handling (advantageous) but not essential

• Competitive hourly rate plus Reed benefits
• Car parking on site