Claims Auditor - Everpool : Job Details

Claims AuditorWe're looking for a highly motivated individual to facilitate audits in the end-to-end claims process ensuring that the business meets the level of quality and compliance. Conducting claims reviews and fact finding under the direction of the senior auditor using an in-depth knowledge of the process to establish the facts and suggest changes to normal processes that will benefit the business.Location: Hybrid with our Newcastle under Lyme (ST5) or Taunton (TA1) office Salary: £22,500 - £25,000 pa DOE Working pattern: Monday - Friday 8am to 8pm, core hours are 9:00am to 5:30pmWhat you will be doing:

• Conducting internal claims reviews (electronic and file-based) to assess and provide independent assurance that the claim risk management, governance, and internal control processes are operating effectively throughout the end-to-end lifecycle of the claim.
• Carrying out all the aspects of internal case and dispute reviews in line with direction from the Senior Auditor.
• Preparing and presenting reports (verbal and written) that reflect the results and findings of dispute reviews, following Company values in a professional, clear and concise manner.
• Maintaining open communication with management and auditees

What we need form you 

• Excellent knowledge of insurance products and claims function.
• Knowledge of FCA complaints handling regulations
• Knowledge of FOS referrals
• Ability to discuss claims in depth and provide detailed updates as/when required

Hours and BenefitsMonday – Friday 37.5 hours per week core hours between 9am – 5.30pm33 days holiday (increasing to 38 after 5 years’ service)Birthday off workCharity Days OffHealthcareCan purchase extra holidaysCycle to work schemeIn house training academyPaid lunch once a week when in the officeTeam nights outAnnual Staff awardsInterested?Call Laura on for more information