Claims engineer - Adecco : Job Details

�? Job Title: Claims Engineer

?? Location: Coventry

?? Contract Details: Permanent

?? Salary: Competitive

�? About Our Client:

Join the Claims team at a leading Uk insurance company based in Coventry, and become a part of an organisation dedicated to settling valid claims for policyholders and clients worldwide. As a Claims Engineer, you will focus on Mechanical, Electrical, High Voltage claims, and GAP Insurance programmes.

?? Responsibilities:

Essential (Knowledge, skills, qualifications, experience):

• ?? A strong technical knowledge of all types of motor vehicles, including E.V vehicles.
• Previous experience in the Automotive Industry, preferably with a Premium Brand (not essential).
• Excellent communication and interpersonal skills with a keen eye for detail.
• Proactive learner with a passion for personal development.
• IT literate, proficient in email and Microsoft Office suite, especially Excel.
• Ability to collaborate effectively as a team player to achieve shared goals.
• Efficiently manage and prioritise workload to meet tight deadlines.
• Strong command of the English language, both written and verbal.

Desirable (Knowledge, skills, qualifications, experience):

• Fluency in either French or German (both written and spoken).
• Proficiency in English and Mathematics at a minimum of GCSE level.
• NVQ3 qualification in Automotive Light Mechanical Repair Technology with more than 5 years of experience.
• High Voltage Knowledge and Capability in both Repair and Systems.
• Core understanding of Warranty Policy and Procedures from any OEM Manufacturer.

? Benefits & Perks:

Join our team and enjoy the benefits of hybrid working, allowing for flexibility in your work-life balance.

• 7% pension contribution
• Employee well being suite
• Yearly salary reviews
• 25 days annual leave + bank holidays

?? How to Apply:

If you're ready to take on this exciting opportunity as a Claims Engineer, apply now!

?? Industry: Distribution

?? Number of People Required: 1

?? Contract Type: Permanent

?? Driving Required: No

?? Position Summary:

As a Claims Engineer, you will work within the Claims team at our client organisation, contributing to the successful settlement of valid claims in line with policy wording, insurer procedures, and company standards. With a focus on Mechanical, Electrical, High Voltage claims, and GAP Insurance programmes, you will play a crucial role in providing excellent service to our policyholders and clients.

�? Main Tasks:

• Handle incoming claims efficiently and accurately within agreed SLAs.
• Follow procedures to obtain necessary evidence and documentation for claim settlement.
• Provide support and assistance to policyholders as required.
• Register claims and maintain clear and concise notes and actions.
• Process claim payments accurately and promptly.
• Liaise with insurers following agreed procedures.
• Comply with training and competence requirements.
• Uphold exceptional customer service, treating customers fairly.
• Collaborate with colleagues and other departments to ensure the best outcomes for our customers.

�? Join our team and make a difference in the world of claims engineering! Apply now and embark on a rewarding journey with "our client"! �?

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.