Claims Handler - Massenhove Recruitment Limited : Job Details

Senior Claims Executive

Job Market

Senior Claims Executive - About the role

My client have a new exciting opportunity for a Senior Claims Executive within their UK Specialty business.

You will have significant claims' experience gained from either a broker, insurer or adjuster, handling claims from cradle to grave and operate as a key liaison between the client and the insurer, ensuring that claims are administered in line with the expected standards, You will also

be assigned. complex claims that involve plenty of direct client contact

Senior Claims Executive - Key duties

Create comprehensive claims documents and take care of client claims and settlements.

Present claims to underwriters, taking care of queries, providing feedback and responding appropriately to clients, insurers and relevant internal departments.

Review and prepare correspondence regarding notifications and claims to ensure that products and cover best meet the client’s risk requirements, business objectives and compliance requirements.

Keep clients and insurers informed of developments relating to notifications and claims, liaising with third parties as necessary.

Investigate and resolve queries from clients etc, following these through to resolution and keeping all parties informed throughout the process.

Develop positive relationships and negotiate with markets to achieve the best outcome for the client.

Maintain any ongoing delegated authority contracts appropriately and cost effectively.

Senior Claims Executive - Key requirements

Significant previous Claims based experience -liability, personal accident or property experience would be highly advantageous however an alternative liability background would be considered.

Good understanding of the principles of insurance.

Strong knowledge relating to claims-handling process.

Understanding of broking and underwriting process.

Highly organised, with good planning skills.

Able to work flexibly to achieve tight deadlines/targets.

Able to build sustainable relationships.