Claims Handler - Reed : Job Details

Claims Handler - Personal Injury

• Location: Bradford
• Job Type: Full-time
• Salary £25,000 DOE

Reed is recruiting on behalf of an ambitious law firm dedicated to delivering exceptional commercial services based in Bradford. Our client is seeking a junior-level pre-litigation Claims Handler to join their Defendant Personal Injury team. This role is ideal for a law graduate interested in Personal Injury or an existing Claims Handler with experience in defendant PI or RTA.

Day-to-day of the role:

• Conduct the defence of EL/PL claims for Personal Injury from the initiation of the claim up to, but not including, litigation, preferably with a retail focus
• Utilise the MOJ EL/PL Portal effectively
• Communicate with opponents, experts, statutory bodies, and clients via email, telephone, and in writing
• Negotiate issues of liability and quantum
• Pursue the recovery of client’s losses from third parties, where appropriate
• Maintain accurate financial, reserve, and risk management information on all claims
• Comply with internal, client, and procedural protocols
• Develop and maintain strong relationships with existing and potential clients, ensuring high standards of client care at all times
• Provide excellent customer service to litigants in person
• Stay updated with relevant legislation and practice through regular training

Required Skills & Qualifications:

• Minimum of 6 months experience in a similar role
• Law degree or equivalent educational background, particularly with an interest in Personal Injury
• Experience in defendant Personal Injury or RTA is highly desirable
• Excellent communication and strong IT skills
• Ability to work methodologically and in a process-driven manner
• Enthusiasm and a willingness to learn
• Must be able to carry out duties in accordance with SRA/Law Society Regulations

Benefits:

• 25+ days annual leave plus statutory holidays, with the option to purchase additional days
• Pension scheme
• Private medical insurance
• Life assurance
• Employee assistance programme
• Interest-free travel loan
• Access to a reward, recognition, and wellbeing platform with discounted spending offers