Cleaning Operative - York House, Wembley - Savills Management Resources : Job Details

Purpose of the Role

The purpose of the Cleaning Operative role is to work with the Team Leader and other members along with the Resident Service Manager. Team members will be expected to clean the apartments and common areas safely and efficiently. You are responsible for the day-to-day cleaning of all areas across the centre including apartments to the required standards.

You will be expected to operate cleaning machines (after training) and present a professional, friendly image at all times.

You will have the ability to work both individually and within a team. You will be capable of carrying out your duties without constant supervision and be proactive in ensuring your area of responsibility meets the highest possible standards of cleanliness and safety.

Key Responsibilities

• Use of various machines per requirements including scrubber dryers, rotary scrubbers, pressure washers, vacuum cleaning machines etc
• To follow all of the departmental procedures and schedules correctly at all times.
• To ensure that the property sustainability plan regarding waste/recycling is adhered to which includes emptying, sorting, removal of waste and cleaning bins when necessary.
• To comply with all of the health and safety procedures for the centre including COSHH, machinery check sheets, and PPE.
• Ensure the safe disposal of waste and sharps as per policy.
• To communicate and liaise with team leaders and colleagues to ensure a smooth running of the department.
• To maintain all of the sanitary areas to the required standard, replenishing supplies as required.
• To report any maintenance defects relating to the building and its fixtures and fittings.
• Cleaning of all publicly accessible areas.
• Bi-weekly Apartment refresh.
• Reporting any maintenance issues inside the apartment to the team leader and Resident Service Manager.
• Sweeping, mopping and cleaning floors (both inside and outside).
• Cleaning public and staff toilets (both male and female).
• Cleaning low-level windows, and glass and wiping brass.
• Cleaning walls (including pillars) and signage (both internal and external).
• Cleaning stairs, stairwells, and lifts.
• Cleaning of staff rooms, facilities, offices, risers and kitchens and where appropriate, external entrances, perimeters and walkways including external areas.
• Cleaning corridors and back of house areas.
• Cleaning barriers, coffee machines, fixtures and fittings.
• Completing daily forms to support work carried out.
• To ensure that tables are cleared quickly and efficiently
• To attend meetings and training provided by Savills on operational-related subjects.
• Compliance with all work-related health and safety regulations at all times.
• Be aware of your responsibilities and adhere to all company’s safety guidelines including wearing all personal protective equipment.
• To clean tables quickly and efficiently
• Ensure good knowledge of all facilities and processes to deal with customer’s queries, complaints and compliments in line with company procedure.
• Undertake any further duties as requested by any member of the supervision/management team.
• Have pride in the property; ensuring that you deliver consistently high standards of customer service at all times, thereby promoting a professional and welcoming atmosphere.
• To be aware of the building facilities and house rules.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Skills, Knowledge and Experience

• Confident/friendly disposition
• Ability to handle heavy equipment and machinery used in cleaning following all manual handling policies.
• Self-motivated with the ability to identify and complete needed tasks without direct supervision
• Good communication skills
• Flexible/supportive team player
• Smart and well-groomed appearance meeting our uniform standards

Qualifications and experience

Essential:

• 1 to 3 years of proven experience working as a cleaner
• Knowledge of cleaning chemicals, storage, and disposal methods
• Excellent customer care skills

Desirable:

• Cleaning-related qualifications such as BICS
• Knowledge of COSHH policies and procedures

Working Hours - 35 hours per week on a rolling rota.

Salary - DOE up to £22000

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Please see our Benefits Booklet for more information.