Client Administrator - James Frank Associates : Job Details

Our client, a well-established and leading business in the Financial Services industry is seeking a Client Administrator to join their team on a full-time, permanent basis.

Due to growth, our client is seeking a Client Administrator to join their team on a full-time basis, providing a high level of customer service and administrative support to the team, ensuring high levels of accuracy and attention to detail are maintained from start through to completion with all administrative tasks, whilst liaising with different departments within the company on a daily basis.

The successful Client Administrator will ideally have a minimum of 6 months' previous experience in a similar administration / customer service role in any sector where you have been required to provide a high level of service to clients. Candidates with experience in the Insurance, Mortgage, Property or Financial Services sectors are urged to apply, although all other industries will be considered also.

Key Responsibilities:

- Build and maintain relationships

- Act as the first point of contact for any client queries or questions, redirecting where necessary

- Ensure timelines and timescales are adhered to as closely as possible

- Liaise with third parties such as Solicitors, Mortgage Brokers and Estate Agents, along with other departments within the business

- Manage diary systems

- Complete application forms and write letters

- Manage the email inbox

- Deal with any documentation or processing required

- Complete administrative tasks with a high level of accuracy and attention to detail at all times

- Manage client accounts

- Previous experience in an Administrative or Customer Service-related role would be highly advantageous

This is a fantastic opportunity for a Client Administrator with a minimum of 6 months’ experience in a Customer Service / Administration role to join this thriving business in the Financial Services industry on a full-time, permanent basis.

As a Client Administrator you will receive plenty of training with the opportunity to progress in the role whilst getting your foot in the door of the financial industry.

CVs are being reviewed, so please apply now for immediate consideration.