Client Data Quality Control Associate - Robert Walters : Job Details

Client Data Quality Control Associate

To be part of Client Management Services, which act as a centralised 1st line support team, providing support to multiple entities and contributing to the establishment of a Data Quality Control function, which includes the planning and execution of Data QC and Remediation related activities across the required business lines.

This is a pivotal role to ensure that client data is fit for purpose from point of entry and throughout the client lifecycle management.

What you'll do:

• Support with design & implementation of a QC process and controls framework to validate Client, Regulatory & Relationship data captured through the Onboarding process, to ensure system accuracy and adherence to policy and procedures.
• QC review of all regulatory classification data including, but not limited to, EMIR, 15a6, US Person, Dodd Frank, SBS & Canadian Person
• QC review of all client & relationship data captured during onboarding including Client Hierarchies, Client Types, Email Contacts, Client Owners, Country and Legal Entity information
• Drive ongoing client & regulatory data investigation & remediation projects
• Ensure ongoing Legal Entity Identifier (LEI) management to support reconciliation and remediation of Inactive, Lapsed & Retired LEI's across our client base.
• Ensure consistency and accuracy of client & regulatory data across our internal systems.
• Support the design and implementation of Data Quality rules to ensure a continuous monitoring, remediation effort and reporting of our key data elements.
• Proactive in identifying/raising Data Quality issues/themes with data owners and manage remediation activities through process or technology change.
• Support Team lead to establish procedures and internal controls and ensure they are validated and run on the agreed frequency.
• Recommend improvements to internal operational/system processes and controls and work with the client onboarding team to implement improvements as required.
• Act as the Subject Matter Expert/Key Point of Contact for Regulatory and Client Data Quality Control activities and support requests for client data information and analysis as required.
• Maintain proficient knowledge of regulatory data requirement/changes and how this impacts our client data and downstream consumers.
• Respond to client data disputes through validation and system updates in golden source systems as appropriate
• Prepare and report MI showing QC metrics around data quality, remediation progress and over all progress of data quality improvements.
• Identifying opportunities for enhancing our end-to-end customer experience through data quality control improvements
• Supporting strategic projects to expand and enhance the Data Quality Control scope.
• Interact & communicate effectively at all levels and build strong collaborative working relationship on an ongoing basis with business and IT partners
• Manage Internal Front Office stakeholders to support data clean-up / validation exercises through collation & action of responses.

What you'll bring:

• Data SME background with a strong understanding of Client Data and the importance of how Data Quality supports both the client experience and mitigates internal risk.
• Broad knowledge of Market regulations (FATCA, CRS, MIFD II, EMEIR, SBSD, Volker)
• Understanding different types of clients (NBFI, Fund managers, Hedge Funds, Insurance Companies, Agents, CCP)
• A methodological and logical approach, accuracy and attention to detail
• Tangible experience of running data quality control initiatives within a complex organisational structure, with the ability to demonstrate successful outcomes
• Ability to communicate effectively to key stakeholders at all levels
• Broad knowledge of investment and corporate banking products and services and how they impact or support clients across sectors / regions
• Approachable and able to form good working relationships
• Desire to learn and seek out continuous improvement
• Proven stakeholder management skills
• Excellent organisational skills and time management
• Ability to complete milestones and work toward multiple deadlines simultaneously
• Proficiency in MS Office with Advanced Excel
• Strong analytical skills to interpret large sets of data

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates