Client Manager - Employment Specialists Ltd : Job Details

Our expanding and growing Broking client is looking to recruit another Account Handler into their SME Commercial team.

This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements.

Accordingly this is a 360 degree role where you'll be looking after existing Clients but also taking New Business enquiries and supporting them throughout their Insurance lifecycle.

This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients.

The main responsibilities of the Client Manager role include:

• Handling your own portfolio of business customers
• Responsible for all aspects of their account including:
• Renewal negotiations with insurers
• Changes in risk
• Claims notification (there is a separate claims handling team)
• Regular contact with your customers
• Using specialist insurance broking software and electronic trading facilities

Commercial classes of business to be handled as Client Manager include:

• Small to medium commercial combined risks
• Shops, offices and property owners
• Tradesman's liability
• Small fleet
• Goods vehicles

To be a successful Client Manager you will demonstrate:

• Excellent customer service skills
• Strong work ethic
• Calmness under pressure
• Comfortable using Microsoft office and e-trade platforms
• Commercial Insurance experience

Working hours are 9am to 5pm, Monday to Friday