Client Relationship Director - Get Staffed Online Recruitment Limited : Job Details

Client Relationship DirectorContract: Permanent, Full-time (37.5 hours per week) Monday to Friday between 8am and 6pmLocation: Home based with travel as required Salary: £80,000 per annum

SUMMARY

Overall accountability for the pro-active contractual and commercial relationship management of our client's Occupational Health client portfolio, managing a team of Strategic Relationship Managers and Client Relationships leads. Strategic responsibility for the development of the client portfolio through up-sell, cross sell and the realisation of other opportunities to meet revenue targets. Driving continuous improvement in client engagement, and team performance. Overall accountability for the implementation and maintenance of client accounts.

REQUIREMENTS FOR THIS ROLE

• Bachelor's Degree level or equivalent.
• Minimum of ten years’ experience in Client Relationship Management.
• Experience of managing a team.
• Experience in healthcare sales or account management desirable.
• Strong communication and presentation skills – must be able to communicate efficiently to all levels of internal and external stakeholders.
• Excellent relationship management skills – must be able to build and maintain relationships with senior managers, directors and key client stakeholders.
• Influencing – must have the ability to influence key decision makers internally and externally.
• Time & diary management – must be able to manage own time and diary, whilst working remotely across the UK, attending client meetings and business sites were required.
• Excellent knowledge of Outlook, Word, Excel and PowerPoint is essential.
• Experience of Salesforce is desirable.
• The ability to work under pressure and meet multiple deadlines in line with client and business requirements.
• Must have full and clean driving licence and be willing to travel.

CORE SKILLS & BEHAVIOURS

• Demonstrable relationship management skills
• Strong team leadership skills
• Highly organised
• Able to work as a team and independently
• Time planning and priority setting
• Adaptable and able to embrace change
• Exemplary communication and presentation skills
• Strong attention to detail
• Decisive thinker
• Ability to analyse data and make informed decisions
• Ability to influence
• Ability to motivate others
• Flexible
• Responsible
• Well organised
• Professional in appearance and approach
• Proactive
• Trustworthy and honest
• Calm under pressure
• Willing to learn new skills
• Efficient
• Enthusiastic and proactive
• Results-driven

HOW TO APPLY

Interested in this Client Relationship Director opportunity Click apply and you will be redirected to our client’s careers website to complete your application.