Client Services Administrator - Certain Advantage : Job Details

Client Services Administrator

Salary : £23,000 plus bonus

Location: Glasgow City Centre

Working Pattern: Hybrid

Are you passionate about delivering outstanding client service? Do you thrive in a dynamic, fast-paced environment where you can make a real impact? Our client, a well-established professional services business, is seeking a highly organised and communicative Client Services Administrator to join their collaborative team. This is a fantastic opportunity to grow within a supportive organisation, while making a meaningful contribution to client success.

Key Responsibilities:

As a Client Services Administrator, you will play a central role in ensuring that client experiences are exceptional. You will be responsible for:

• Workshop & Training Programme Management: Organising and coordinating both virtual and in-person training events, and ensuring follow-up support is provided to clients.
• Client Relationship Management: Acting as a key point of contact for clients, providing timely, clear, and professional communication at all stages of the training process.
• Administrative Support: Assisting the Client Manager and Head of Client Operations with day-to-day tasks and any other necessary duties to support business growth.

About You:

This role is well suited to a candidate coming out of university or college who has gained customer facing in a retail or hospitality environment. To be successful in this role, you will need to have the following skills and attributes:

• Strong Communication Skills: You should be able to communicate clearly and effectively, both in writing and verbally, with internal teams and external clients.
• Attention to Detail: You must be highly organised, able to manage multiple training workshops and stakeholder diaries while ensuring every detail is attended to.
• Time Management: The ability to prioritise and manage a busy workload for multiple stakeholders, both internally and externally, is essential.
• Adaptability & Growth Mindset: We're looking for someone enthusiastic, willing to develop their skills, and excited to contribute to the ongoing success of the business.

Why Join Us?

• Growth Opportunities: You will receive dedicated support, ongoing training, and a clear development path to help you advance within the business.
• Supportive Team: Work alongside a friendly and collaborative team, and enjoy working in a business who really do take care of their staff.
• Meaningful Impact: Your work will directly contribute to the success and satisfaction of clients, making you a vital part of the team.

If you're looking for a role that combines client service with administration and operations, where you can grow and develop, send your CV now via the 'Apply Now' options to be considered.