Client Services Consultant - CareerStone : Job Details

Are you passionate about providing exceptional client experiences? Do you thrive in a dynamic and fast-paced environment? If so, we have the perfect opportunity for you!

Our client is one of London's most prestigious Mortgage & Protection Brokerages that have been market leaders for over 20 years. With a fantastic client base and year on year growth they continue to provide the very best financial advice to their clients across the UK. We are currently looking for a Client Services Consultant to join the team where you'll have the opportunity to develop a very successful career in financial services.

Responsibilities Include:

• Respond to client enquiries introducing advisers in a timely and professional manner
• Input all prospective leads onto the database, capturing the data accurately
• Process and log all client feedback and report on any issues identified
• Monitor adviser contact with existing clients and prospective clients
• Help monitor review dates and activity following deadlines
• Monitor and report back on adviser workflow activity

What We're Looking For

• Individuals that have a passion for the financial services industry and who want to develop their career
• Experience of dealing with clients and providing excellent levels of service
• Team players that want to work towards a common goal
• Motivated and hard working - this is a busy London brokerage with lots of business to handle
• Attention to detail and administration experience

What We Can Offer

- A base salary dependent upon experience. Base salary will continue to rise with progression.

- A very competitive benefits package including generous holiday entitlement, death in service, company pension scheme and access to hundreds of discounted perks including holidays, shopping, food & drink vouchers and much more

- Hybrid working

- The opportunity to work for a highly respected, well known Financial Advisory Business

- A thorough training programme that will provide you with lifelong formal qualifications within the Financial Services Industry

- A genuine long term career path where you can become a fully fledged financial adviser

- A passionate team within a fantastic working environment

If the above sounds like it might be of interest and you meet the requirements above, please apply today to find out more.