Client Support Administrator - Charterhouse Recruitment Services : Job Details

We are seeking a dynamic and engaging Client Support Administrator to join a great team In York. The successful candidate will be responsible for providing exceptional client support and ensuring the smooth running of their service.

• Salary £24,000 - £28,000 depending on experience
• 5 weeks’ holiday plus Bank Holidays
• Company pension

• Act as the first point of contact for all Client Support related client queries
• Ensure the fulfillment of service level agreements on a daily basis
• Administer client projects and maintain contact with clients to update on project progress
• Arrange and administer coaching sessions
• Provide sales support by responding to client queries in the absence of the sales team
• Manage the Client Support inbox and respond to queries by phone
• Carry out end-to-end administration

• Strong IT skills, including proficiency in Word and Excel
• Ability to communicate effectively at all levels within organizations
• Excellent relationship building and customer service skills
• Clear and professional writing style
• Enthusiastic with a can-do attitude and passion for development and learning
• Organized and effective at planning and coordinating resources
• Supreme team working skills, often using IT-based processes

• Interest/background in HR and psychology
• Statistical/analytical skills

If you are a professional with a passion for delivering exceptional customer service and possess the necessary skills and qualifications, we would love to hear from you. Apply now!