Clinical Administrators - St Andrew's Healthcare : Job Details

Here’s a role that will make the most of your administrative talents – and help us to transform the lives of people with mental health issues.

Location: Northampton

Salary: From £24,095

Hours: 37.5 hours per week

Opportunities within both Central and Ward based teams

Take the next step in your administration career by joining our team in Northampton to help us deliver world-class care.

About St Andrew’s

We are St Andrew’s a mental health Charity which inspires Hope. We working together with a number of organisations to transform the lives of people with complex mental health needs. We provide specialist mental healthcare and deliver a range of inpatient and community mental healthcare services, education and research that helps to improve lives.

Our vision for the future is a society in which everyone living with mental health need is heard, valued and has hope for their future.

Come join us. Let's transform lives together.

A bit more about your role with us

Ward Based role

You will be based on the hospital site, and your role will focus on supporting the day-to-day activity of the Wards, the Ward Managers and Responsible Clinicians. By keeping the administration processes running smoothly, you’ll be helping our nursing and clinical teams to focus on providing great care. It will be important to build good working relationships while ensuring there is effective communication across the ward.

It’s a varied and demanding job, and you will be comfortable working in a busy ward setting. Duties include managing diaries and supporting ward meetings, ward rounds, clinical governance meetings, including minute taking. You will also take care of tasks like document creation, data input, record management and a range of general administration.

Central Operations role

You will work as an Administrator to provide an efficient and effective administrative service in support of our clinical areas as part of our Central Operational Support function. You will be responsible for providing support to the activities of the clinical areas in the facilitation and delivery of:

• Activities, reports, meetings and minutes in line with our Care Programme Approach (CPA) which the recovery of our patients
• Administrative support for Tribunals and Managers Hearings
• Support for our Referrals, admissions and funding applications
• Accommodation bookings for carers and family members of our patients
• Administration of our out of hours and on-call professionals
• Operational support function administration

You can continue building your skills, alongside your experience, through the many training and development opportunities on offer.

A bit about you

• You will be a confident communicator and a proactive member of our administration team, willing to provide cross cover to other team members when needed.
• You will have significant administration experience and be proficient in the use of Microsoft Office (Outlook, Word, and Excel). Strong all round administration and organisational skills are essential.
• You will have a proven ability to produce high quality, professional documents, with intermediate/ advanced keyboard skills.
• You will have previous experience in, and be confident with taking and transcribing minutes of meetings, audio typing and be able to work collaboratively or on your own initiative with a strong customer focus.
• You will have a flexible working style, with the ability to working effectively in a team and independently.

Our patients and your colleagues will expect you to live the St Andrew’s CARE values of Compassion, Accountability, Respect and Excellence every single day.

Rewards

We offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 27 days annual leave plus Bank holidays, increasing after 10 years' service; Life cover; Electric Car lease scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications; On-site facilities such as gym and swimming pool access and cafés all set within beautiful grounds.

Closing Date: Tuesday 14th January 2025