Cloud Engineer / 2nd Line Support Engineer - Fazer Recruitment : Job Details

Cloud EngineerChester (Hybrid/Remote)£40,000

We’re looking for a skilled technical professional, ideally from a 2nd line engineer background, eager to advance their career by mastering the latest technologies, including Microsoft 365 & Azure. In this role, you’ll be developed into a Microsoft 365 & Azure Consultant through hands-on experience and extensive training.

Cloud Engineer / 2nd Line Support Engineer role:

As part of the team, you will provide 2nd line support, development, and deployment for:

- Microsoft 365 Suite (Exchange Online, OneDrive, SharePoint, Teams, Enterprise Mobility Suite, Entra ID, Intune MDM, Defender XDR)

- Azure (IaaS, VMs, Backup, Costing, Sentinel, SOC alerts, SIEM management)

- SaaS

Cloud Engineer / 2nd Line Support Engineer Responsibilities:

- Handle migrations, support, training, and demonstrations for Microsoft 365 and Azure technologies.

- Manage and resolve support tickets, particularly 2nd line issues for end-users.

- Support Azure and Microsoft 365 projects.

- Conduct on-site client visits for deployment and support.

Cloud Engineer / 2nd Line Support Engineer - Skills

- 2+ years in a 2nd/3rd line IT support or engineer role.

- Experience with Office 365, Azure, and related technologies.

- Strong verbal and written communication skills.

- High standards in customer service and presentation.

- Proficiency in Office 365, Azure, and SharePoint.

- Full UK Driving License.

Why Join Us

We offer an attractive benefits package including:

- 25 Days Annual Leave + Bank Holidays- 3% Matched Pension- £1000 Annual Training Stipend- 10% Annual Salary Bonus (based on company performance)- Extra Day Off on Your Birthday- Private Medical Cover- Eye Tests + NHS Glasses for DSE Requirements- Online Rewards App- Cycle-to-Work Scheme- Quarterly Business Celebrations- Monthly Happy Hour Events- £500 Employee Referral Bonus- Clear Career Progression Pathways- £500 Added to Your Salary for Each Certified Exam Passed- Free Microsoft Certification Exams & Study Time- Hybrid/Remote Work with Home Office Equipment Provided- Modern, Cutting-Edge Office Space in Chester with Table Football & Xbox- EMI Share Scheme After 12 Months- Octopus EV Salary Sacrifice SchemeIf you are interested in the Cloud Engineer role please click APPLY NOW. The role is based in Chester, but this could be a blend of Hybrid working if you are local or fully remote if you are not.