Collections Advisor - Hybrid - Sheridan Maine South : Job Details

This is your chance to join an organisation that truly values its employees and offers outstanding opportunities for career advancement.Sheridan Maine is proud to partner with a well know organisation based in Southampton to recruit a German speakingCollections Advisor for their growing team.This hybrid role (3 days in the office, 2 days from home) offers not only flexibility but also exceptional learning and development opportunities in a collaborative and supportive environment.Why Join them? 

• Be part of a forward-thinking, ambitious company
• Collaborate in a high-energy, innovative environment
• Enjoy tailored professional growth and development opportunities
• Benefit from a competitive salary and extensive rewards package designed to reward and motivate
• Modern, spacious offices designed for creativity and teamwork

Key Responsibilities:

• Engage with customers: Build strong relationships to resolve payment queries efficiently.
• Manage collections: Oversee aged debt accounts, ensuring timely collections and reducing overdue debt responsibly.
• Track and report: Monitor payments and maintain accurate account statuses.
• Process payments: Handle refunds and payment transactions accurately and professionally.
• Collaborate: Work towards team targets and contribute to the success of the department.

What We're Looking For:

• Language Skills: Fluent in German (business proficiency required).
• Experience: A proven track record in customer-facing roles, especially in fast-paced environments.
• Communication: Exceptional interpersonal and problem-solving skills with a customer-first approach.
• Tech-Savvy: Strong IT skills, particularly in Excel.
• Resilience: Ability to handle pressure, meet deadlines, and remain focused.

Apply now and take the next step toward a rewarding career!You are required to be eligible to work in the UK full time without restriction.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within five days please assume that on this occasion your application has not been successful.