Collections advisor - Ritz Recruitment Ltd : Job Details

Temporary Collections Advisor, Immediate Start, Birmingham, B2

Weekly Pay, PAYE - £14.50 p/h

Hours: 9:00 - 17:30 Monday to Friday

Our client is a leader in student accommodation based in Birmingham city centre.  We are looking for a collections advisor to help support the team in this busy period.

Duties:

• Outbound calling to Customers regarding outstanding rent owed
• Speaking to customers and setting up payment plans
• Collaborate with internal teams to create resolution
• Calling guarantors about outstanding monies
• Reconcile accounts
• Dealing with each customers with discretion
• Explain the payment options
• Updating details on the system

What you need:

• Proven experience in credit control or equivalent
• History with reconciliations
• Good telephone manner
• Good customer service
• History of dispute resolution
• Excellent time management     

We strive to provide the best quality to our client so if you believe you would be a great asset to the team, please apply now by submitting your cv

Please contact Freya Thomson at our Manchester Office

Ritz Recruitment - Employment Business