Collections Advisor - Gap Personnel : Job Details

Collection Advisor

£24k - £27k per annum

Monday - Friday / General Office Hours

Wrexham

Our client based in the Wrexham area is currently looking for a Collection Advisor on a permanent basis to join their Credit Control Team. Reporting to the Collections Manager, you will be responsible for the collection and debt reduction of assigned invoices as well as supporting and educating customers on timescales for payments, payment patterns to reduce debt, investigating and resolving issues customers may face.

Performance Objectives

• Responsible for the collection and debt reduction of assigned invoices.
• Supporting and educating customers on timescales for payments, payment patterns to reduce debt.
• Investigating and resolving issues customers may face.
• Working within a fast-paced environment.
• Dealing with inbound and outbound calls the successful candidate will need to demonstrate attention to detail.
• An ability to work under pressure and a desire to support and assist the customer.

Person Specification

• The successful candidate will possess strong communication, problem solving and negotiation skills.
• Ideally the successful candidate will have recent experience of working within a collections or debt management environment however full training, guidance and support will be provided.
• Excellent attention to detail.
• Ability to work to tight deadlines, under pressure.

Benefits

• Company pension
• Free parking
• 20 days holiday plus bank holidays

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