Commercial Account Handler/Executive - Lawes Consulting Group : Job Details

Job title: Commercial Account Handler/Executive

Salary: £50,000

Location: Oxfordshire

PURPOSE OF ROLE 

We are looking for an experienced and detail-oriented Commercial Account Handler to join our client's dynamic team. In this role, you will be responsible for managing and servicing a portfolio of commercial insurance clients, including those with fleet policies, ensuring their needs are met with tailored insurance solutions. You will play a key role in maintaining strong client relationships and providing expert guidance on insurance products and policies.

RESPONSIBILITIES 

• Manage and service a portfolio of commercial insurance clients, ensuring high levels of customer satisfaction
• Collaborate with underwriters, insurers, and brokers to negotiate and secure the best coverage options for clients
• Provide expert advice on fleet insurance products, commercial vehicle coverage, policy terms, and risk management solutions
• Prepare and process renewals, endorsements, and adjustments accurately and efficiently
• Ensure compliance with industry regulations and company policies
• Handle client queries, resolve issues promptly, and provide professional support
• Assist in the development of new business opportunities through referrals and cross-selling additional products

DAY-TO-DAY 

• Gathering necessary information for policy renewals and adjustments
• Liaise with insurers to obtain competitive quotes and ensure policies are placed efficiently
• Maintain accurate client records and documentation within internal systems
• Identify opportunities for policy enhancements and risk management improvements for business vehicle fleets
• Support business development activities through proactive client engagement and relationship management

EXPERIENCE 

• Understanding of motor fleet insurance trends, claims handling processes, and risk mitigation strategies
• Demonstrated success in managing client relationships and delivering high-quality insurance solutions
• In-depth knowledge of fleet insurance policies, commercial auto coverage, and risk assessment for business fleets

SKILLS 

• Excellent negotiation and problem-solving skills
• Strong communication and interpersonal skills with a client-focused approach
• Strong analytical and decision-making abilities
• Exceptional organisational skills and attention to detail
• Ability to work efficiently under pressure and meet deadlines

If you have the relevant experience or know someone that does please contact me now on or email us at