Committee Member, Independent Consumer Representative - Professional Standards Committee - The Guardian : Job Details

Come play a leading role in developing the strategic direction for the CII, driving confidence through the power of professional standards and building public trust.

Closing date: 9 a.m. Tuesday 11th March 2025

Term:Three years, which may be extended for one further term of up to three years.

About us

We are the professional body dedicated to building public trust in the insurance and financial planning professions. Our strapline Standards. Professionalism. Trust. embodies our commitment to driving confidence in the power of professional standards: competence, integrity and care for the customer. We deliver that commitment through relevant learning, insightful leadership and an engaged membership. Our 122,000 members commit to high professional standards by maintaining continuing professional development and adhering to a published ethical code.

Our Professional Standards Committee (PSC) oversees CII’s initiatives to build, promote, and protect professional standards in the insurance and financial planning sectors. By ensuring professionalism and ethical behaviour within our membership, the committee plays a vital role in fostering public trust.

About the role

We are seeking a committed individual to join the PSC Committee act as a Consumer Representative. As a Committee member, you will help develop and monitor policies on professional conduct, membership eligibility, competence, and the Code of Ethics. You will contribute to shaping membership and corporate scheme requirements, advising on local institute standards and governance, and ensuring compliance with Accredited Body status. Additionally, you will assist in overseeing schemes like Continuing Professional Development, Statements of Professional Standing, and Corporate Chartered Status. The role involves promoting public trust, offering governance advice, and ensuring transparency, consumer representation, and the enforcement of high standards within CII and PFS membership.

Time commitment: 4x Committee meetings per year (2x virtual and 2x in London; usually 3 hours), plus 1x strategy away day, with any additional meetings as required.

About you

You should have a recognised professional qualification and significant senior-level experience, either executive or non-executive. Strong knowledge of professional standards, ethical conduct, and governance is essential. Experience in developing and monitoring professional standards is desirable, along with an understanding of Accredited Body requirements. Experience in change management within complex organisations is a plus. You should be skilled in interpreting complex data, resolving ambiguity, and making reasoned decisions. Strong communication skills are key, with the ability to challenge constructively and offer clear, concise insights. The ability to balance business needs with the professional body’s goals and to guide and support colleagues is essential.

We seek those with a background and/or expertise in B2C insurance sectors, or beyond, who understands products being provided at hight street level, and the importance of duty, accountability, and transparency to the consumer. You will bring a consumer perspective, promoting their interests and acting as an advocate for how they may feel and think about certain issues. Previous board or committee experience is highly desirable, but not essential.

Given the independent nature of this appointment, you must not be a current or former member of the CII.

If this sounds like you and you are excited about making a substantial impact, then we would be delighted to hear from you.

Please click 'Apply on website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Closing date: 9 a.m. Tuesday 11th March 2025.