Communications Manager - Unite Students : Job Details

The Role

We re on the lookout for a Communications Manager to join our Communications team at Unite Students! If you`re passionate about creating impactful communications, love collaborating across teams and have a knack for bringing fresh ideas to the table, this could be the perfect role for you.

In this role, you`ll lead the way in showcasing our brand, promoting our sustainability initiatives and ensuring our residents have an exceptional experience. You`ll also support our operations and city teams with the tools and content they need to deliver outstanding service to our residents.

If you have a strong background in external and internal communications, PR experience, project management skills and a collaborative mindset then this role is for you!

What You`ll Be Doing

• Create engaging external and internal communications that highlight our accommodation quality, customer experience, sustainability, and product innovation
• Take a lead role in briefing and managing the consumer PR agency
• Lead the development and delivery of sustainability communications strategy and plans, promoting our initiatives to both internal and external audiences
• Provide line management and mentor aCommunications Coordinator, ensuring their work supports overall communication goals while fostering collaboration across the broader Communications team.
• Collaborate with cross-functional teams to ensure consistent messaging and effective communication across all channels.
• Continuously monitor and adapt communications strategies to align with company goals and audience needs
• Track and report on key communications activities, including learnings and improvements for future projects and campaigns.

What We`re Looking for in You

• Strong background in external and internal communications aligned with the business objectives
• Brand PR and/or PR agency experience
• Proven experience delivering impactful consumer campaigns and sustainability communications
• Experience in developing PR agency briefs and agency relationship management
• Strong project management skills, handling multiple tasks and deadlines
• Excellent copywriting and content creation skills
• Experience managing reputational issues and crafting operational messaging
• Previous line management experience, with the ability to mentor team members
• Strong understanding of customer experience and service-related communications
• High attention to detail, with excellent organisational skills
• Collaborative, with strong interpersonal skills, working well across teams.

If you`re up for the challenge and ready to help shape how we communicate, we want to hear from you!

What You`ll Get in Return

• A discretionary annual bonus so you can share in the company`s success
• 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
• A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
• Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
• Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!

About Unite Students

Founded in 1991, Unite Students is a FTSE 100 business and the UK`s leading provider of purpose-built student accommodation. You can find us in 25 leading university towns and cities, with 74,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.

People make Unite Students. Employees, students and neighbours all contribute to building environments where we can all thrive.

Room for Everyone

We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

We are US.