Community, Participation and Volunteering Manager - The Guardian : Job Details

We have an opportunity for a Community, Participation and Volunteering Manager to join our team. This highly strategic role will play an important part within the portfolio’s Leadership Team, supporting the General Manager across the portfolio with priority aspects of community engagement and participation. You’ll do this by sharing key messages, information and decision making at the right time in the right way to keep key collaborators and everyone who loves to visit locally involved and engaged in what’s happening. As well as ensuring our onsite team are fully engaged and involved with our projects, our ways of working and the impact of the work we do with the local community.

Contract: Fixed Term – 2 Years.

Internally you will be known as 'Volunteering & Community Manager'

What it's like to work here

Reporting to the General Manager, you'll be part of the Property Leadership Team as one of seven departmental leads. The Northumberland Coast’s importance for wildlife and as a tourist destination is becoming increasingly recognised. However, importantly, it's also a place where people live and work, many of whose lives are intimately entwined with our work. You'll be becoming a member of a dynamic team working across this portfolio, rising to these challenges daily.

What you'll be doing

Conservation and visitor experience are at the heart of everything we do to enable us to look after these special places for ever, for everyone. We must ensure we keep everyone informed of this. Where there is scope, collaborators in our local community and beyond, should be able to participate in the decisions that impact them regarding our shared futures. This is where you’ll come in on a day-to-day basis.

You’ll develop and lead on all strategic aims and plans related to working with collaborators in our communities, with the support of our Visitor Operations Managers, Countryside Managers and Project Managers.

You’ll also use your strong people skills to establish good working relationships with property colleagues, as well as continuing to forge great relationships with our partners and collaborators in communities across the Northumberland Coast & Hadrian’s Wall Country.

Who we're looking for:

• A collaborative team player, but someone who can also work on their own initiative
• Well organised and adaptive
• Have a positive ‘can do’ attitude
• Experience of the leadership in developing staff and volunteers with their confidence & capabilities in these strategic areas
• Extensive experience in relationship management
• An understanding of how to discuss, inform and engage stakeholders with our strategic aims

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme 
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places.